Mohsin S. Khan

Papers

Total Citations

H-Index

About

Mohsin S. Khan is a forward-thinking researcher at the intersection of artificial intelligence and the hospitality sector, with a particular focus on the food and beverage service industry. His most-cited work, "Opportunities and challenges in implementation of artificial intelligence in food & beverage service industry" (2022, 14 citations), critically examines how AI technologies—from automation to predictive analytics—are reshaping service delivery, operational efficiency, and customer experience. Khan’s research identifies both the transformative potential and the practical hurdles of AI adoption, offering a balanced roadmap for industry stakeholders navigating this digital shift. By highlighting real-world applications and barriers, his work serves as a foundational reference for scholars and practitioners alike. Though early in his career, Khan’s contributions are already gaining traction, reflecting a growing interest in the convergence of technology and service management. His insights are particularly valuable for students and researchers exploring how emerging technologies can be responsibly integrated into traditional service frameworks, making him a notable voice in the evolving discourse on AI in hospitality.