Michael Adams

Papers

Total Citations

520

H-Index

About

Michael Adams is a leading scholar in the fields of business process management and automation, with a particular focus on Robotic Process Automation (RPA). His seminal work, "Robotic Process Automation: Contemporary themes and challenges" (2019), has garnered over 520 citations, establishing him as a pivotal voice in understanding the practical and theoretical implications of automation technologies. Adams’ research critically examines how organizations integrate RPA to streamline operations, while also addressing the socio-technical challenges—such as workforce displacement and governance—that accompany its adoption. Beyond this landmark paper, his contributions span process mining and digital transformation, where he has advanced frameworks for evaluating automation readiness and ethical deployment. Recognized for bridging academic rigor with industry relevance, Adams’ work is widely cited by both practitioners and policymakers. His insights have shaped curricula in information systems and inspired further studies on the intersection of human labor and intelligent automation. For students and researchers, Adams offers a nuanced perspective on how automation can be harnessed responsibly, making his research essential reading for anyone navigating the future of work.