Gustaf Juell-Skielse

Stockholm University, University of Borås

Papers

Total Citations

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About

Gustaf Juell-Skielse is a researcher whose work centers on digital transformation, business process management, and the emerging field of Robotic Process Automation (RPA), with a particular focus on public sector applications. His scholarship has made meaningful contributions to understanding how organizations adopt and leverage automation technologies to improve operational efficiency. Juell-Skielse's most impactful work includes a 2020 literature review conceptualizing RPA as a form of routine capability, which has garnered 12 citations and challenged the field's tendency to examine RPA through a narrow technical lens. By situating RPA within broader organizational and process management frameworks, he helped establish a richer theoretical foundation for the discipline. Building on this, his 2022 survey study examining RPA adoption across Swedish public sector organizations — with 11 citations — provided valuable empirical insight into the real-world challenges and drivers of automation in government contexts. His third notable contribution further explores how RPA enhances routine capabilities specifically within public institutions. Together, these works position Juell-Skielse as a thoughtful voice bridging theoretical frameworks and practical implementation, making his research particularly valuable for scholars and practitioners navigating digital transformation in government and institutional settings.