Cheryl Way

Cardiff and Vale University Health Board

Papers

Total Citations

H-Index

About

Cheryl Way is a distinguished researcher in pharmacy practice and occupational health, with a primary focus on the impact of automation on workplace stressors in healthcare settings. Her most-cited work, "The impact of automation on pharmacy staff experience of workplace stressors" (2012, 37 citations), represents a seminal contribution to understanding how technological interventions reshape professional well-being. In this study, Way conducted a pre- and post-implementation analysis of an original pack automated dispensing system (ADS) among pharmacy staff at a National Health Service hospital in Wales, UK. By administering anonymous occupational stressor questionnaires to 45 staff members, she demonstrated that automation can significantly alter the psychosocial work environment, reducing certain pressures while introducing new challenges. This research bridges industrial pharmacy and human factors engineering, offering critical insights for healthcare administrators seeking to optimize both efficiency and staff mental health. Way's work has been instrumental in guiding evidence-based decisions for technology adoption in pharmacy settings, highlighting the need for holistic implementation strategies that consider employee experience alongside operational gains. Her findings continue to inform best practices in occupational stress management within modernizing healthcare systems.