Papers
1
Total Citations
37
H-Index
1
About
Sue Lord’s research centers on occupational health and workplace stress in healthcare settings, with a particular focus on the psychosocial impacts of technological change. Her most-cited work, “The impact of automation on pharmacy staff experience of workplace stressors” (2012, 37 citations), provides a pioneering examination of how automated dispensing systems affect staff well-being. Conducted in a National Health Service hospital in Wales, this study used anonymous questionnaires to compare staff stress levels before and after installation of an original pack automated dispensing system. Lord’s findings revealed nuanced shifts in workplace stressors, contributing critical evidence to debates about technology implementation in clinical environments. Her work bridges industrial pharmacy practice and occupational psychology, highlighting how automation can both alleviate and introduce new pressures. While her citation count reflects a focused but impactful contribution, Lord’s research remains valuable for healthcare managers and policymakers seeking to balance efficiency gains with staff welfare. Her study stands as a practical resource for understanding the human dimensions of healthcare automation.
Research Focus
Key Achievements
Top Papers
- 1The impact of automation on pharmacy staff experience of workplace stressors37 citations · 2012