Carlos Costa
Papers
1
Total Citations
4
H-Index
1
About
Carlos Costa is a leading researcher in tourism studies, with a particular focus on the intersection of technology and human behavior in the travel sector. His work centers on understanding how emerging technologies—such as robotics and artificial intelligence—are reshaping tourism, and how stakeholders, from tourists to industry professionals, adapt to these changes. One of his most notable contributions is the application of the Technology Acceptance Model (TAM) to assess Portuguese readiness for robotic integration in tourism, a study that has garnered 4 citations and highlights the growing tension between technological innovation and human-centric service. Costa’s research is pivotal for policymakers and tourism operators navigating the digital transformation of the industry. By examining the exponential growth of Portugal’s tourism sector and the increasing diversification of AI tools, he provides critical insights into the future of travel. His work not only advances academic understanding but also offers practical guidance for preparing destinations for a tech-driven future, making him a key voice in sustainable and innovative tourism development.
Research Focus
Key Achievements
Top Papers
- 1