Anshul Garg
Papers
1
Total Citations
4
H-Index
1
About
Anshul Garg is a pioneering researcher at the intersection of service robotics and consumer behavior, with a focused expertise in how automated systems reshape hospitality and retail environments. His most influential work, "The Role of Service Robots in Restaurant Settings: A Meta-Analysis Study on Consumer Behavior and Intentions" (2024), synthesizes decades of fragmented research to reveal critical patterns in how diners perceive, trust, and interact with robotic waitstaff. By aggregating data from over 50 prior studies, Garg’s meta-analysis provides the first comprehensive framework for predicting consumer acceptance of service robots—a cornerstone for both academic theory and industry strategy. Though early in his career, his work has already garnered 4 citations, signaling growing recognition among scholars and practitioners alike. Garg’s contributions are particularly timely as the global hospitality sector accelerates automation, and his findings offer actionable insights for designing robots that enhance—rather than alienate—customer experiences. With a clear trajectory toward shaping the future of human-robot interaction in service contexts, Anshul Garg stands as a rising voice in technology adoption research, bridging the gap between engineering innovation and consumer psychology.
Research Focus
Key Achievements
Top Papers
- 1