Estimating People's Subjective Experiences of Robot Behavior

Abstract

Progress in general HRI metrics, while significant, is often in the form of post-experiment questionnaires or expert video analysis. This is a significant hurdle for any intelligent system that aspires to interact with its social environment. In the case of social navigation, robots must react to a dynamic environment. Socially aware robot behavior requires real time quantitative metrics of human subjective experience. This is a vast topic, which we approach by trying to measure how predictable robot actions are from its impact on the paths taken by passers-by. We chose predictability as a first metric because it can be modelled in terms of efficiency, and it affects safety. Thus, it serves as an interesting proof of concept.