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Speaking versus touching: How consumers respond to robot communication modality in hospitality services

Canmian Liu, Lu Zhang, Xin Liu, Tengteng Zhu

发表年份
2024
引用次数
9

关键词

HospitalityModality (human–computer interaction)BusinessHospitality industryMarketingAdvertisingPsychologyTourismComputer scienceHuman–computer interaction

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