OTHER
Can robots recover a service using interactional justice as employees do? A literature review-based assessment
Mathieu Lajante, David Remisch, Nikita Dorofeev
- 发表年份
- 2023
- 引用次数
- 27
- 访问权限
- 开放获取
关键词
Service (business)RoboticsEmpathyRobotInteractional justiceEconomic JusticeKnowledge managementAutomationPsychologyPublic relations
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