OTHER
The future is now? Consumers' paradoxical expectations of human-like service robots
Tengteng Zhu, Zhibin Lin, Xin Liu
- 发表年份
- 2023
- 引用次数
- 29
关键词
Expectancy theoryPerceptionService (business)AnxietyRobotPsychologyValue (mathematics)Conceptual frameworkUncanny valleyMarketing
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