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About

Yogesh K. Dwivedi is a leading scholar in the adoption and impact of emerging technologies, with a primary focus on artificial intelligence (AI), robotics, and digital transformation in industrial and service sectors. His major contributions include developing and empirically testing integrated theoretical models—such as the combined Technology Acceptance Model (TAM) and Technology-Organization-Environment (TOE) framework—to explain AI adoption in manufacturing and production firms. His most-cited work (648 citations) provides a robust understanding of how firms adopt AI, while his research on AI-empowered industrial robots in auto component manufacturing (179 citations) extends this to specific, high-impact industrial contexts. Dwivedi has also made notable contributions to the hospitality sector, particularly during the COVID-19 pandemic, by proposing a research agenda for touchless travel using AI and robotics (196 citations). His work is highly influential, with thousands of citations, and is frequently used by both academics and practitioners to guide technology strategy. Dwivedi’s research is characterized by its practical relevance, rigorous methodology, and timely focus on transformative technologies, making him a key figure in information systems and technology management.