Yanya Ruan
Papers
1
Total Citations
202
H-Index
1
About
No biography available yet.
Research Focus
Artificial intelligence1 · 202 citations
Business1 · 202 citations
Complement (music)1 · 202 citations
Computer science1 · 202 citations
Customer satisfaction1 · 202 citations
Experiential learning1 · 202 citations
Knowledge management1 · 202 citations
Marketing1 · 202 citations
Mathematics1 · 202 citations
Perspective (graphical)1 · 202 citations
Product (mathematics)1 · 202 citations
Product type1 · 202 citations
Key Achievements
1
H-Index
1
Papers
202
Total Citations
202
Avg Citations/Paper
🏆 Most Cited Paper
When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type
202 citations · 2022
📈 Most Prolific Year: 2022 (1 Papers)
🤝 Key Collaborators: 1
🏛 Institutions: Guangzhou University
Top Papers
- 1
Key Collaborators
Not generated yet