Yanshan Huang

Papers

Total Citations

H-Index

About

Yanshan Huang is an emerging scholar in service robotics and consumer behavior, whose research explores the psychological and emotional factors driving human-robot interaction. Her most-cited work, "The impact of the cuteness of service robots on consumers’ interaction willingness" (2023), has garnered 14 citations, establishing her as a rising voice in this niche field. Huang’s key contribution lies in demonstrating how aesthetic design—specifically, the perceived cuteness of service robots—can significantly enhance consumers’ willingness to engage with them, bridging robotics, marketing, and social psychology. This finding has practical implications for industries deploying robots in hospitality, retail, and customer service, where user acceptance is critical. While early in her career, Huang’s work signals a growing interest in the subtle, human-centric factors that shape technology adoption. Her research not only advances academic understanding but also offers actionable insights for designers and businesses aiming to create more approachable and effective robotic assistants. As the field of human-robot interaction expands, Huang’s focus on emotional and aesthetic cues positions her as a researcher to watch.