Wojciech Piotrowicz

Hanken School of Economics, University of Jyväskylä

Papers

Total Citations

H-Index

About

Wojciech Piotrowicz is a leading researcher in the field of Robotic Process Automation (RPA), focusing on the strategic implementation and economic evaluation of software robots in organizations. His work addresses the critical gap between RPA’s rapid adoption and the practical challenges of deployment, particularly in building organizational trust and assessing investment viability. Piotrowicz’s most cited paper (2023, 34 citations) provides a step-by-step method for RPA investment appraisal, offering a structured framework to evaluate the economic benefits of automation. His earlier study on RPA implementation drivers (2021, 31 citations) examines how Nordic companies transition from offshore sourcing to digital sourcing, identifying key factors for successful adoption. More recently, his collaborative work (2024) explores trust-building frameworks to overcome failed RPA implementations, a common industry challenge. With cumulative citations reflecting growing interest in practical RPA guidance, Piotrowicz’s research is essential for practitioners and scholars seeking to bridge the gap between technological potential and real-world organizational outcomes.