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About

Wenqi Wei is a researcher at the forefront of human-robot interaction and intelligent health monitoring systems. Her work primarily explores the integration of service robots in real-world settings, with a particular focus on hospitality and public health. Wei’s most cited paper, “Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms” (2022, 46 citations), offers a nuanced examination of how robots reshape guest experiences, employee roles, and management strategies—a key contribution to understanding the socio-technical dynamics of automation. During the COVID-19 pandemic, she developed innovative, real-time robotic systems for infection risk evaluation, combining speech recognition, temperature sensing, and cough detection to convert live audio into actionable health data. Her paper on this system (27 citations) and the companion “Epidemic Guard” project (6 citations) highlight her commitment to protecting vulnerable populations, such as the elderly. Wei’s work stands out for its practical, multi-stakeholder approach, bridging engineering and social science to create safer, more responsive environments. With a growing citation impact, she is shaping how robots can serve both operational and humanitarian roles in society.