Stephen Leitch

Purdue University West Lafayette

Papers

2

Total Citations

107

H-Index

2

About

No biography available yet.

Research Focus

Business2 · 107 citations
Marketing2 · 107 citations
Psychology2 · 107 citations
Service delivery framework1 · 99 citations
Service quality1 · 99 citations
Social psychology1 · 99 citations
Originality1 · 99 citations
Premise1 · 99 citations
Quality (philosophy)1 · 99 citations
Service (business)1 · 99 citations
Perception1 · 8 citations
Applied psychology1 · 8 citations

Key Achievements

2
H-Index
2
Papers
107
Total Citations
54
Avg Citations/Paper
🏆 Most Cited Paper
Robot vs human: expectations, performances and gaps in off-premise restaurant service modes
99 citations · 2021
📈 Most Prolific Year: 2021 (1 Papers)
🤝 Key Collaborators: 6
🏛 Institutions: Purdue University West Lafayette

Top Papers

  1. 1
    Robot vs human: expectations, performances and gaps in off-premise restaurant service modes
    99 citations · 2021
  2. 2
    Masks, gloves, or robots? Factors influencing consumers’ health risk perceptions and behavioral intentions of in-restaurant dining
    8 citations · 2024

Key Collaborators

KBKaren Byrd2 shared papersYLYiran Liu2 shared papersEHEunSol Her2 shared papersAFAlei Fan2 shared papersLWLucheng Wang1 shared papersBABarbara Almanza1 shared papers
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