Shih‐Shuo Yeh
Papers
1
Total Citations
43
H-Index
1
About
Shih-Shuo Yeh is an emerging scholar in the field of hospitality and tourism management, with a particular focus on the intersection of technology and consumer behavior. His research explores the adoption of innovative service models, most notably robot hotels, examining the incentives, barriers, and purchase intentions that shape customer acceptance of automated hospitality. In his highly cited 2022 paper, "Is robot hotel a future trend?"—which has garnered 43 citations—Yeh provides critical insights into how travelers perceive and engage with robotic services, offering practical implications for hoteliers navigating the shift toward automation. This work contributes to a growing body of literature on technology adoption in tourism, highlighting the psychological and practical factors that influence consumer willingness to embrace robot-staffed accommodations. Yeh’s research is particularly relevant for students and professionals interested in the future of service design, artificial intelligence in hospitality, and sustainable tourism innovation. His findings not only advance academic understanding but also guide industry stakeholders in developing strategies to integrate automation while maintaining guest satisfaction.
Research Focus
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Top Papers
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