Sanjay Dhir

Papers

Total Citations

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About

Sanjay Dhir is a leading researcher at the intersection of strategic management, innovation, and technology adoption, with a particular focus on artificial intelligence (AI) in healthcare and hospitality. His work critically examines how emerging economies, especially India, can leverage AI to address systemic challenges. His highly cited 2019 paper, “Delivering high‐tech, AI‐based health care at Apollo Hospitals” (46 citations), explores the deployment of AI to bridge critical healthcare gaps in a nation of over 1.3 billion people, tackling shortages of professionals and rising rates of cancer, diabetes, and cardiovascular disease. This research has become a foundational reference for AI-driven healthcare solutions in resource-constrained settings. Expanding his inquiry, Dhir’s 2022 systematic review, “Artificial intelligence and hospitality industry” (11 citations), employs TCCM and bibliometric analysis to map AI trends and research gaps in hospitality, notably highlighting the scarcity of primary qualitative data in this nascent field. Through these contributions, Dhir demonstrates how strategic AI integration can transform critical service sectors, offering actionable insights for both practitioners and policymakers. His work continues to shape conversations on technology-driven innovation in high-impact, real-world environments.