Kamakshi Sharma
Papers
1
Total Citations
11
H-Index
1
About
Kamakshi Sharma is a leading voice at the intersection of artificial intelligence and the hospitality industry, with her work shaping how scholars and practitioners understand the digital transformation of service sectors. Her most-cited study, "Artificial intelligence and hospitality industry: systematic review using TCCM and bibliometric analysis" (2022, 11 citations), stands as a foundational resource in this emerging field. In this landmark paper, Sharma provides a comprehensive systematic review that maps the existing literature, identifies recent trends in AI adoption within hospitality, and critically highlights significant research gaps—notably the scarcity of primary qualitative data due to the industry's nascent engagement with AI technologies. By applying the rigorous TCCM (Theory, Context, Characteristics, Methodology) framework alongside bibliometric analysis, she offers a structured roadmap for future inquiry. Her contributions are particularly valuable for students and researchers seeking to navigate this rapidly evolving landscape, as she not only synthesizes current knowledge but also pinpoints where empirical work is most needed. Sharma’s work underscores her role as a critical analyst and trendsetter, bridging technological innovation with practical industry insights.
Research Focus
Key Achievements
Top Papers
- 1