Nishita Panchal

Narsee Monjee Institute of Management Studies

Papers

Total Citations

H-Index

About

Nishita Panchal is a researcher at the forefront of intelligent automation, specializing in the integration of Robotic Process Automation (RPA) and Artificial Intelligence (AI) to transform enterprise workflows. Her most cited work, "Invoice Processing using RPA & AI" (2021), demonstrates a practical, high-impact solution for automating complex financial document handling, earning 8 citations for its clear methodology and real-world applicability. She further advanced this domain with "CRM Using RPA UiPath" (2022), exploring how leading automation platforms can streamline customer relationship management. Panchal’s contributions are notable for bridging the gap between theoretical automation frameworks and deployable business tools, making her research essential for practitioners seeking to reduce manual data entry and error rates. Her work underscores a growing trend toward cognitive automation, where AI enhances RPA’s rule-based logic. For students and researchers in information systems and business process management, Panchal’s papers offer a concise, actionable blueprint for modernizing legacy operations.