Devanshi Desai

Narsee Monjee Institute of Management Studies

Papers

Total Citations

H-Index

About

Devanshi Desai is an emerging researcher at the intersection of Robotic Process Automation (RPA) and Artificial Intelligence, with a focused interest in streamlining enterprise workflows. Her most cited work, "Invoice Processing using RPA & AI" (2021, 8 citations), demonstrates a practical approach to automating complex document-handling tasks by combining UiPath’s robotic capabilities with intelligent data extraction. This contribution addresses a critical bottleneck in financial operations, offering a scalable solution for error reduction and efficiency gains. Desai further explores customer relationship management automation in her paper "CRM Using RPA UiPath" (2022), extending the application of automation to client-facing processes. While her citation counts reflect an early-career stage, her work is notable for its direct industry relevance and clear methodology, making it a valuable reference for practitioners and students seeking to bridge the gap between theoretical automation concepts and real-world implementation. Desai’s research signals a promising trajectory in applied AI and process optimization.