Mateusz Adamski

Papers

Total Citations

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About

Mateusz Adamski is a rising scholar at the intersection of human-robot interaction (HRI) and service robotics, with a focused expertise in how nonverbal communication shapes customer experiences. His most-cited work, "The Impact of Robot's Body Language on Customer Experience" (2023), pioneers the exploration of how a robot’s posture, gestures, and movement directly influence consumer acceptance and satisfaction in real-world service environments. By moving beyond traditional studies on functional task completion, Adamski’s research reveals that subtle, human-like body language can significantly enhance trust and emotional engagement, offering critical design insights for the next generation of interactive robots. Though his career is early-stage, his contributions are already cited by peers working at the nexus of robotics and marketing, signaling a growing impact. Adamski’s work is particularly notable for bridging the gap between engineering and psychology, providing a roadmap for creating robots that are not just efficient, but socially intuitive.