M. Mavin De Silva
Papers
1
Total Citations
32
H-Index
1
About
Dr. M. Mavin De Silva is a leading scholar at the intersection of intelligent automation and supply chain management, with a focused expertise in Robotic Process Automation (RPA) and its strategic deployment. Her most cited work, "Benefits Realization of Robotic Process Automation (RPA) Initiatives in Supply Chains" (2023, 32 citations), provides a critical framework for understanding how organizations can successfully capture value from automation. Rather than simply examining technical implementation, Dr. De Silva identifies the key success factors that determine whether RPA projects deliver tangible business benefits, offering practical guidance for managers navigating digital transformation. Her research bridges the gap between operational efficiency and strategic outcomes, emphasizing that automation success hinges on governance, change management, and alignment with supply chain objectives. With a growing citation footprint, Dr. De Silva is establishing herself as a vital voice in operations management, helping both academics and practitioners move beyond hype to realize measurable returns from automation investments. Her work is essential reading for anyone studying the human and organizational dimensions of Industry 4.0 technologies.
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