Amila Thibbotuwawa

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About

Amila Thibbotuwawa is a leading researcher at the intersection of supply chain management, automation, and operational efficiency. Her work primarily focuses on the strategic implementation and benefits realization of emerging technologies, with a particular emphasis on Robotic Process Automation (RPA) within supply chains. Her most cited paper, "Benefits Realization of Robotic Process Automation (RPA) Initiatives in Supply Chains" (2023, 32 citations), provides critical insights into the key success factors that ensure organizations fully capture the value of RPA investments. This research is foundational for practitioners and academics alike, offering a structured framework for navigating the complexities of automation in dynamic business environments. Beyond this, Thibbotuwawa’s broader contributions explore how digital transformation can enhance supply chain resilience and performance. Her work is highly regarded for bridging the gap between theoretical models and practical implementation, making her a sought-after voice in operations management. With a growing citation impact, Thibbotuwawa continues to shape how modern enterprises leverage automation for sustainable competitive advantage.