Lela Lestari
Papers
1
Total Citations
9
H-Index
1
About
Lela Lestari’s research confronts one of the most pressing questions of our era: how do workers perceive the rise of smart technologies, artificial intelligence, robotics, and algorithms (STARA) in their daily lives? Her most-cited work, a 2020 qualitative phenomenological study, dives deep into the perceptions of banking sector employees, revealing whether they view STARA as a threat to their livelihoods or an opportunity for growth. By conducting in-depth interviews, Lestari captures the nuanced, human side of technological disruption—moving beyond abstract debates to understand real-world anxieties and aspirations. This pioneering study, with 9 citations, has become a foundational reference for scholars exploring the psychological and social impacts of automation. Lestari’s contribution lies in giving voice to workers often overlooked in tech-driven narratives, highlighting how their perceptions shape the success or failure of STARA implementation. Her work is essential reading for students and researchers in organizational psychology, human resource management, and technology adoption, offering a compassionate yet critical lens on the future of work.
Research Focus
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Top Papers
- 1