Jun‐Hwa Cheah

Papers

Total Citations

H-Index

About

Dr. Jun-Hwa Cheah is a leading scholar at the intersection of technology adoption, human-robot interaction, and digital transformation. His research primarily explores how users and organizations integrate emerging technologies—particularly autonomous systems and artificial intelligence—into daily operations and workflows. Dr. Cheah’s most cited work, "Out of the way, human! Understanding post-adoption of last-mile delivery robots" (2024, 42 citations), advances the task-technology fit (TTF) model to explain how users form sustained behavioral patterns with delivery robots, offering critical insights for logistics and service design. In his equally influential paper, "Working with robots: Trends and future directions" (2024, 20 citations), he provides a comprehensive state-of-the-art review of robot-human resource management (robot-HRM), mapping the evolving role of robots in organizational evolution. Dr. Cheah’s contributions are notable for bridging theoretical frameworks with practical implications, helping both academics and practitioners understand the nuanced dynamics of post-adoption behavior and workplace automation. His work is essential reading for students and researchers interested in the future of work, human-centered AI, and the socio-technical systems shaping tomorrow’s industries.