Max Robotics — Global Service Robot Directory + US Certification

About

Huiyue Ye is an emerging scholar whose research sits at the dynamic intersection of artificial intelligence, robotics, and hospitality and tourism management. With a focused body of work examining how intelligent technologies are reshaping service industries, Ye has quickly established herself as a leading voice in understanding AI and robotic applications within hotel and tourism contexts. Her most influential contribution, a 2023 state-of-the-art review of AI research in hospitality, has already accumulated 178 citations, signaling its significance as a foundational reference for the field. Employing rigorous systematic and scoping review methodologies, Ye has mapped the evolving landscape of robotic technology — from automatic task completion to emotionally intelligent human-robot interaction — helping researchers and practitioners understand both current capabilities and future possibilities. Her 2024 work on cognitive-analytical and emotional-social task achievement through human-robot interaction further advances conceptual frameworks for categorizing service robots. Collectively, her publications, spanning multiple systematic reviews and totaling nearly 270 citations, provide students and industry professionals with essential roadmaps for navigating the rapidly accelerating integration of intelligent technologies in hospitality and tourism.