Holly Hoch
Papers
1
Total Citations
74
H-Index
1
About
Dr. Holly Hoch is a leading voice in human-robot interaction, whose work critically examines the psychological and ethical dimensions of automation. Her primary research areas center on trust dynamics, overtrust in autonomous systems, and the societal implications of deploying intelligent machines. Hoch’s most influential contribution is her landmark 2021 paper, “Overtrusting robots: Setting a research agenda to mitigate overtrust in automation,” which has garnered 74 citations and established a foundational framework for understanding when and why humans place excessive faith in robotic systems. In this work, she argues that trust is not a static property of a robot but a highly context-dependent, culturally variable relationship requiring continuous evidence of trustworthiness. By identifying the cognitive biases and design features that lead to overtrust, Hoch has shaped a critical research agenda that informs safer human-automation collaboration. Her scholarship bridges engineering, psychology, and ethics, offering actionable insights for developers and policymakers. Through her rigorous analysis, Hoch has become an essential thinker for anyone grappling with the challenge of building trustworthy AI without fostering dangerous complacency.
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Top Papers
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