Fatimatuz Zahra Disma
Papers
1
Total Citations
5
H-Index
1
About
Fatimatuz Zahra Disma is an emerging scholar whose work sits at the intersection of technology and service industries, with a particular focus on robotics in tourism and hospitality. Her most-cited paper, "The Emergence of Robotics in Tourism and Hospitality: A Bibliometric Analysis from 2017 to 2023" (2023), offers a comprehensive mapping of the field’s intellectual landscape, identifying key trends, influential authors, and thematic clusters that have shaped the adoption of robotic technologies in travel and accommodation services. This bibliometric study, with 5 citations, provides a foundational reference for researchers exploring automation’s role in enhancing guest experiences and operational efficiency. Disma’s contribution lies in synthesizing a rapidly growing body of literature, making it accessible for future empirical and theoretical work. Her analysis highlights the shift from early experimental applications to more integrated, service-oriented robotics, underscoring the potential for human-robot collaboration in hospitality. As an early-career researcher, Disma’s work signals a promising trajectory in technology-driven service innovation, offering a valuable roadmap for students and scholars navigating this interdisciplinary domain.
Research Focus
Key Achievements
Top Papers
- 1