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About

Cornelius Herstatt is a pioneering scholar in innovation management, with a focus on user-driven innovation, radical innovation, and the emerging field of care robotics. His research explores how companies can harness insights from users—particularly in high-tech and medical sectors—to develop breakthrough products that reshape markets. A key contribution is his work demonstrating that users are not merely consumers but often inventors and co-creators of radical innovations, especially in fields like medical technology. His widely cited 2015 study on care robotics (105 citations) provides a comprehensive patent and publication analysis, mapping the technological and societal trajectory of robotics in elderly care. Herstatt’s 2004 and 2005 papers on learning from users for radical innovation (75 and 68 citations, respectively) have become foundational references for understanding how firms can sustain competitiveness through user collaboration rather than relying solely on incremental improvements. His work has influenced both academic theory and practical innovation strategies, making him a leading voice in open and user innovation. Herstatt’s research continues to shape how organizations approach complex, market-shifting technologies in an era of rapid change.