Chien-Yu Lu
Papers
1
Total Citations
37
H-Index
1
About
Dr. Chien-Yu Lu is a leading researcher at the intersection of healthcare management and digital innovation, with a primary focus on lean transformation and operational efficiency in medical systems. His most influential work, a 2024 case study on lean digital transformation through robotic process automation (RPA) in healthcare, has already garnered 37 citations, highlighting its timely impact. In this study, Dr. Lu addresses a critical challenge under Taiwan's National Health Insurance (NHI) system: ensuring accurate medical expense claims to avoid penalties from the National Health Insurance Administration (NHIA). By demonstrating how RPA can streamline claims processing and reduce human error amid evolving policies, he provides a practical blueprint for hospitals navigating complex regulatory landscapes. His contributions extend beyond automation to include strategic frameworks for integrating lean principles with digital tools, helping healthcare providers enhance both compliance and cost-efficiency. Dr. Lu's work is particularly notable for its direct applicability to real-world hospital management, offering scalable solutions that balance technological adoption with regulatory rigor. For students and researchers, his research serves as a vital guide to modernizing healthcare administration through data-driven, process-oriented innovation.
Research Focus
Key Achievements
Top Papers
- 1