Carol Saunders

Papers

Total Citations

H-Index

About

Carol Saunders is a pioneering Information Systems researcher whose work tackles the human side of our increasingly digital world. Her primary research areas include the cognitive and emotional impacts of technology, virtual collaboration, and the under-explored societal consequences of emerging technologies. A major contribution is her seminal work on "Emotional and Cognitive Overload" (2018), which examines how the relentless pace of technological advancement—from robotics to automated systems—overwhelms individuals both at home and in the workplace. This highly influential paper (38 citations) provides a critical framework for understanding the psychological toll of information saturation. In her provocative viewpoint article, "Go for it: Where IS researchers aren’t researching" (2021), Saunders boldly calls on the field to address two neglected but vital topics: robotics and IT addiction. This work highlights her role as a forward-thinking scholar who pushes the boundaries of IS research, urging colleagues to explore the profound business and societal impacts of these issues. Through her insightful critiques and foundational theories, Saunders has shaped how we understand the complex interplay between humans and technology.