Billy Bai

University of Nevada, Las Vegas

Papers

2

Total Citations

497

H-Index

2

About

No biography available yet.

Research Focus

Tourism2 · 497 citations
Hospitality industry2 · 497 citations
Knowledge management2 · 497 citations
Marketing2 · 497 citations
Perspective (graphical)2 · 497 citations
Political science2 · 497 citations
Robot2 · 497 citations
Service (business)2 · 497 citations
Service robot2 · 497 citations
Artificial intelligence2 · 497 citations
Business2 · 497 citations
Computer science2 · 497 citations

Key Achievements

2
H-Index
2
Papers
497
Total Citations
249
Avg Citations/Paper
🏆 Most Cited Paper
Enhancing hospitality experience with service robots: the mediating role of rapport building
386 citations · 2019
📈 Most Prolific Year: 2019 (1 Papers)
🤝 Key Collaborators: 6
🏛 Institutions: University of Nevada, Las Vegas

Top Papers

  1. 1
    Enhancing hospitality experience with service robots: the mediating role of rapport building
    386 citations · 2019
  2. 2
    Why do hotel frontline employees use service robots in the workplace? A technology affordance theory perspective
    111 citations · 2022

Key Collaborators

MLMinglong Li1 shared papersXYXi Yu Leung1 shared papersHQHailian Qiu1 shared papersJLJiaying Lyu1 shared papersBSBoyang Shu1 shared papersHZHuiying Zhang1 shared papers
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