Tebogo Lucky Mamela

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About

Tebogo Lucky Mamela is a South African researcher whose work sits at the critical intersection of artificial intelligence, workforce transformation, and the banking sector. With a focused research agenda centered on how financial institutions can responsibly and effectively integrate emerging AI technologies, Mamela has made meaningful contributions to understanding both the opportunities and human challenges that accompany digital transformation in South Africa's banking industry. His most cited work, "The Integration of AI on Workforce Performance for a South African Banking Institution" (2020), has garnered 19 citations and examines the key factors driving improved worker productivity through AI adoption — offering practical insights for institutions navigating rapid technological change. Complementing this, his 2020 paper on workforce re-skilling, cited 12 times, advocates for proactive human capital development strategies, urging banks to invest in equipping employees with the competencies needed to thrive alongside AI systems. Together, these contributions reflect Mamela's commitment to ensuring that technological progress in South Africa's financial sector is inclusive and people-centered. His research provides valuable guidance for policymakers, banking executives, and HR professionals confronting the realities of an AI-driven workplace.