Steven M. Miller

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About

Steven M. Miller is a leading scholar at the intersection of management, technology, and the future of work. His research critically examines how artificial intelligence and automation reshape organizational practices and worker roles, moving beyond simplistic narratives of job displacement. Miller’s most influential work, the 2022 book *Working with AI* (37 citations), co-authored with a fellow expert, provides a nuanced, evidence-based exploration of human-AI collaboration in real-world settings. By analyzing concrete case studies, he demonstrates that AI is not a job destroyer but a transformative tool that redefines tasks and augments human capabilities. This work has become essential reading for practitioners and academics seeking to navigate the hype and fear surrounding smart systems. Earlier in his career, Miller also contributed foundational insights into robotics with his 1983 paper "Robotic Applications and Social Implications" (15 citations), reflecting a long-standing commitment to understanding technology’s societal impact. Through his research, Miller offers a balanced, pragmatic vision for the future of work, emphasizing collaboration over automation. His contributions are vital for students and researchers exploring the human dimensions of technological change.