Quang-Hung Nguyen

Vietnam National University Ho Chi Minh City

Papers

Total Citations

H-Index

About

Quang-Hung Nguyen is a researcher focused on the intersection of enterprise resource planning (ERP) systems and robotic process automation (RPA). His key research area centers on optimizing business workflows within complex digital environments, particularly SAP systems. Nguyen’s major contribution lies in designing practical RPA frameworks that automate repetitive, high-volume tasks—such as sales order creation in web-based ERP platforms like SAP Fiori. His most-cited work, “Design an RPA model for the fulfillment process in an SAP ERP system” (2023), proposes a structured approach to reduce manual labor and improve operational efficiency, directly addressing real-world business challenges. While still early in his career, with 4 citations to date, Nguyen’s research demonstrates clear industry relevance by bridging automation technology with legacy system integration. His work is notable for its applied focus: rather than abstract theory, he delivers actionable models that help organizations save time and cut costs. For students and researchers interested in digital transformation, ERP optimization, or the practical deployment of RPA in enterprise settings, Nguyen’s research offers a grounded, solution-oriented perspective on how emerging technologies can reshape traditional business processes.