Trung-Thanh Ho

Vietnam National University Ho Chi Minh City

Papers

Total Citations

H-Index

About

Trung-Thanh Ho is a researcher focused on the intersection of enterprise resource planning (ERP) systems and robotic process automation (RPA), with a particular emphasis on enhancing operational efficiency in complex business environments. His most cited work, "Design an RPA model for the fulfillment process in an SAP ERP system" (2023, 4 citations), proposes a novel framework that leverages RPA to automate sales order creation on SAP Fiori, a web-based ERP platform. This contribution directly addresses the growing need for businesses to reduce manual labor and improve transaction speed, offering a practical model that bridges emerging automation technologies with legacy enterprise systems. Ho’s research is notable for its applied focus, providing actionable solutions for real-world ERP workflows. While his citation count is still developing, his work signals a timely and valuable contribution to the field of digital transformation, particularly for organizations seeking to integrate RPA into their SAP environments. His framework stands as a practical guide for employees and IT professionals aiming to streamline fulfillment processes and boost productivity in data-intensive corporate settings.