Papers
1
Total Citations
140
H-Index
1
About
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Research Focus
Applied psychology1 · 140 citations
Artificial intelligence1 · 140 citations
Business1 · 140 citations
Computer science1 · 140 citations
Context (archaeology)1 · 140 citations
Customer satisfaction1 · 140 citations
Hospitality1 · 140 citations
Hospitality industry1 · 140 citations
Law1 · 140 citations
Marketing1 · 140 citations
Mediation1 · 140 citations
Political science1 · 140 citations
Key Achievements
1
H-Index
1
Papers
140
Total Citations
140
Avg Citations/Paper
🏆 Most Cited Paper
How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
140 citations · 2021
📈 Most Prolific Year: 2021 (1 Papers)
🤝 Key Collaborators: 2
🏛 Institutions: Pennsylvania State University
Top Papers
- 1
Key Collaborators
Not generated yet