Davis Ka Chio Fong
Papers
1
Total Citations
178
H-Index
1
About
Davis Ka Chio Fong is a leading scholar at the forefront of artificial intelligence applications in hospitality and tourism. His research primarily explores how AI technologies—from machine learning to robotics—are reshaping service delivery, guest experiences, and operational efficiency in the hospitality industry. Fong’s most impactful contribution is his comprehensive state-of-the-art review on AI in hospitality, which has garnered 178 citations since 2023. This seminal work systematically analyzes 100 recent articles using a theory-context-methods framework, providing a critical roadmap for future research and practice. By synthesizing fragmented knowledge and identifying key trends, Fong has helped establish a foundational understanding of AI’s transformative role in the sector. His work is widely cited by both academics and industry professionals, reflecting its influence in guiding empirical studies and strategic implementations. Fong’s ability to bridge cutting-edge technology with practical hospitality contexts marks him as a pivotal figure in this rapidly evolving field, making his research essential reading for students and scholars interested in the digital future of service industries.
Research Focus
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Top Papers
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