Logistics 4.0 Skills Requirements: Evidence from a Developing Country

Abstract

Robotics, artificial intelligence (AI), and the Internet of Things are new technologies that are changing the world and mainly logistics companies in increasing competitiveness and effective operation. However, these technologies bring about significant changes in many industries, including the logistics industry. A skilled workforce is vital to the industry's competitiveness. Therefore, insufficient skills are often considered a solid barrier to Industry 4.0 implementation. This paper assesses the requirements of logistics 4.0 Skills from an Omani industrial perspective by providing empirical evidence of Industry 4.0 skills requirement in the logistics industry in Oman. An experimental methodology based on a survey has been implemented to gather valid thorough evidence. The survey was distributed to approvability sample (random sample) of logistics companies in Oman. The findings recommend that critical stakeholders align education output with industry needs and outline policy directions to prepare the domestic workforce for the future in the logistics industry.