The introduction of care robots as a leadership challenge in home care facilities in Finland

Abstract

AIMS: This paper analyses the factors that influence home care employees' intention to introduce robots. BACKGROUND: The introduction of different kinds of care robots is a topical issue in elderly care now and in the near future. METHODS: Cross-sectional research conducted through a questionnaire. The survey data (N = 162) were collected in five locations around Finland in 2019. The analysis was carried out by regression analysis, Sobel test and by Hayes' bootstrapping method. RESULTS: The results show that self-efficacy is pivotal in the willingness to introduce care robots. Employees' age increases the enthusiasm to introduce robots but reduces self-efficacy. Work engagement does not correlate with self-efficacy or behavioural intention related to the introduction of care robots. CONCLUSIONS: The present paper reveals the significance of attitudes, cognitive factors and age in the adoption of care robots in home care facilities. PRACTICAL IMPLICATIONS: It is important to pay attention to supporting the employees' sense of technology management and the construction of a robot-positive atmosphere when introducing care robots, and the development of skills of older employees and employees with a lower educational level should be supported.