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Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications

Vignesh Yoganathan, Victoria‐Sophie Osburg, Werner H. Kunz, Waldemar Toporowski

发表年份
2021
引用次数
17
访问权限
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关键词

DeskService (business)Service deskCognitionApplied psychologyPsychologySocial cognitionComputer scienceSocial psychologyCognitive psychology

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