OTHER
Creepy vs. cool: Switching from human staff to service robots in the hospitality industry
Sung‐Eun Kang, Chulmo Koo, Namho Chung
- 发表年份
- 2023
- 引用次数
- 86
关键词
HospitalityHospitality industryService (business)BusinessMarketingFood serviceHuman resource managementTertiary sector of the economyAdvertisingOperations management
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