Retail banking

Artificial intelligence impact on banks clients and employees in an Asian developing country

Nada Mallah Boustani

Citations: 96 • 2021

ROBOTIC PROCESS AUTOMATION - A STUDY OF THE IMPACT ON CUSTOMER EXPERIENCE IN RETAIL BANKING INDUSTRY

Karippur Nanda Kumar, Pushpa Rani Balaramachandran

Citations: 55 • 2018

Fusion of Artificial Intelligence and Blockchain in the Banking Industry: Current Application, Adoption, and Future Challenges

Narayanage Jayantha Dewasiri, Karunarathnage Sajith Senaka Nuwansiri Karunarathne, Sangeeta Menon, P. G. S. Amila Jayarathne, Mananage Shanika Hansini Rathnasiri

Citations: 52 • 2023

Robotic Process Automation in Banking and Finance Sector for Loan Processing and Fraud Detection

Mohammed Shijas Thekkethil, Vinod Kumar Shukla, Fatima Beena, Ashok Chopra

Citations: 48 • 2021

The Future of Robotic Process Automation (RPA) in the Banking Sector for Better Customer Experience

C. Vijai, S M Suriyalakshmi, M Elayaraja

Citations: 36 • 2020

Imperative Role of Artificial Intelligence and Big Data in Finance and Banking Sector

Rakesh Kumar, Neha Grover, Rajesh Singh, Samta Kathuria, Anil Kumar, Aditi Bansal

Citations: 23 • 2023

Artificial Intelligence and Robotics and their Impact on the Performance of the Workforce in the Banking Sector

M. C. Shibin Tad, Maha Mohamed, S Fenin Samuel, M J Deepa

Citations: 21 • 2023

IMPACT OF ARTIFICIAL INTELLIGENCE IN BANKING SECTOR

Deepa Hinge

Citations: 16 • 2022

Robotic Process Automation Bridge -in Banking Institute and Consumers

Rakesh Kumar, Archana Saxena, Rajesh Singh

Citations: 16 • 2023

Fintech Applications in Banking and Financial Services Industry in India

Rashmi Dabbeeru, D. N. Rao

Citations: 12 • 2021

Impact of information technology on Indian banking sector

Meenakshi Sharma, Akanksha Choubey

Citations: 8 • 2024

Robotic Process Automation: Concept, Benefits, Challenges in Banking Industry

Asmita Pramod Pokharkar

Citations: 7 • 2019

The Integration of Artificial Intelligence and Blockchain in the Banking Industry: A Critical Practice Based Evaluation of the Present Applications, Adoption, and Future Issues

Ayodeji B. Owoeye

Citations: 6 • 2023

Impact of Artificial Intelligence on Indian Banking Sector- A Study of Banks

Amtul Wahab

Citations: 6 • 2024

The Main Directions and Tools of Banking Digitalization

Оlgа V. Ivanova, Лариса Сергеевна Коробейникова, Igor E. Risin, Elena F. Sysoeva

Citations: 6 • 2019

The Revolutionary Transformation of India's Banking Industry through Artificial Intelligence

Isha Tewari, Sandeep Bisht, Ankit Tiwari, Bhavesh Joshi, Shweta Arora, Gunjan Tewari

Citations: 4 • 2023

Where are the customers’ bots? The AI paradigm shift in retail banking

David G. Birch, Kirsty Rutter

Citations: 4 • 2023

Robotic Process Automation in Banking for Better Customer Experience

D. Lakshmi, L. Sainath Yadav, M. Adithi reddy

Citations: 2 • 2024

Reshaping Banking with Digital Technologies

Ankita Srivastava, Aishwarya Kumar

Citations: 2 • 2023

Platforms for Banking 5.0

Bernardo Nicoletti

Citations: 1 • 2021