Zhehao Liang

Huazhong University of Science and Technology

Papers

2

Total Citations

61

H-Index

2

About

No biography available yet.

Research Focus

Political science2 · 61 citations
Marketing2 · 61 citations
Service (business)2 · 61 citations
Artificial intelligence2 · 61 citations
Robot2 · 61 citations
Computer science2 · 61 citations
Business2 · 61 citations
Consumer satisfaction1 · 38 citations
Advertising1 · 38 citations
Hospitality1 · 38 citations
Applied psychology1 · 38 citations
Psychology1 · 38 citations

Key Achievements

2
H-Index
2
Papers
61
Total Citations
31
Avg Citations/Paper
🏆 Most Cited Paper
The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters
38 citations · 2023
📈 Most Prolific Year: 2023 (1 Papers)
🤝 Key Collaborators: 8
🏛 Institutions: Huazhong University of Science and Technology

Top Papers

  1. 1
    The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters
    38 citations · 2023
  2. 2
    An empirical investigation of users' switching intention to public service robots: From the perspective of PPM framework
    23 citations · 2024

Key Collaborators

YWYawei Wang1 shared papersSLSiqi Li1 shared papersZZZhongping Zeng1 shared papersYCYaping Chang1 shared papersTCTao Chen1 shared papersWGWenshan Guo1 shared papersYLYou Li1 shared papersYCYuxi Chen1 shared papers
Not generated yet