Yaping Chang

About

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Research Focus

Key Achievements

Top Papers

1. 1
   Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective

   42 citations · 2024
2. 2
   The negative effect of service robots’ affective human-likeness on consumer satisfaction in frontline service encounters

   38 citations · 2023
3. 3
   Social robots: Partner or intruder in the home? The roles of self-construal, social support, and relationship intrusion in consumer preference

   27 citations · 2023
4. 4
   The ethics of automation: How the degree of robot adoption shapes unethical consumer behavior

   5 citations · 2025
5. 5
   Under what conditions will I let social robots into my home? A configuration theory perspective

   4 citations · 2025
6. 6
   Understanding consumer responses to robot roles in human-robot service collaboration

   2 citations · 2025

Key Collaborators