Zezheng Xu

Papers

Total Citations

H-Index

About

Dr. Zezheng Xu is a leading researcher at the intersection of smart technology and service industries, with a primary focus on the Internet of Things (IoT) applications in hospitality and tourism management. His most cited work, "Overviews of Internet of Things Applications in China’s Hospitality Industry" (2022, 28 citations), provides a seminal analysis of how IoT technologies are transforming hotel operations in the post-epidemic era. Dr. Xu’s research critically examines the growing consumer demand for contactless services and enhanced hygiene standards, offering practical frameworks for integrating smart sensors, automated check-ins, and intelligent room controls to meet these emerging needs. His contributions have been instrumental in bridging the gap between technological innovation and real-world hospitality management, helping industry stakeholders understand how IoT can improve both operational efficiency and guest safety. By addressing the urgent challenges posed by the pandemic, Dr. Xu’s work has positioned him as a key voice in the digital transformation of China’s hospitality sector, with his findings informing both academic discourse and practical industry applications.