Mingyan Gu

Papers

Total Citations

H-Index

About

Dr. Mingyan Gu is a leading researcher at the intersection of smart technology and service industry innovation, with a primary focus on the Internet of Things (IoT) applications in hospitality and tourism. Her most-cited work, "Overviews of Internet of Things Applications in China’s Hospitality Industry" (2022, 28 citations), provides a critical analysis of how IoT is reshaping hotel operations in the post-pandemic era. Dr. Gu’s research uniquely addresses the heightened consumer demand for hygiene and contactless services, exploring how smart sensors, automated check-ins, and connected devices can enhance both safety and guest experience. By bridging technological implementation with evolving health-conscious consumer behavior, her work offers practical frameworks for industry adoption. This study has become a key reference for hospitality managers and smart city planners seeking to integrate IoT solutions. Dr. Gu’s contributions are particularly notable for their timeliness, directly responding to the paradigm shift in service expectations following COVID-19. Her research continues to influence how the hospitality sector leverages digital transformation to meet new standards of cleanliness and convenience.