Max Robotics — Global Service Robot Directory + US Certification

About

Xueqin Wang is a prominent researcher specializing in last-mile delivery logistics, autonomous delivery robots (ADRs), and technology acceptance in supply chain and e-commerce contexts. Her work sits at the intersection of logistics innovation, consumer behavior, and emerging transportation technologies, making significant contributions to our understanding of how automated systems are reshaping modern delivery ecosystems. Wang's most impactful contributions examine the factors driving consumer and operator acceptance of ADRs, amassing over 80 citations across her two 2022 studies alone. Notably, she explored how the COVID-19 pandemic accelerated demand for contactless delivery solutions, anchoring her analysis in technological and health belief frameworks. Her 2023 comprehensive review of last-mile delivery transportation methods has quickly become a valuable reference, addressing a critical gap in the literature by synthesizing the full spectrum of emerging transport modes. More recently, Wang has expanded her lens to include trust formation among logistics operators in Vietnam and the psychological paradoxes consumers face when adopting new service technologies. Her growing body of work reflects a sophisticated, multi-stakeholder perspective on logistics automation, offering practical insights for industry professionals and compelling theoretical frameworks for fellow researchers navigating the rapidly evolving landscape of intelligent logistics systems.